Aims & Scope

Library, Information & Services is a gold open access, peer-reviewed journal that aims to publish original research in libraries, archives, museums, education institutions, media, NGOs, governments, and other organizations providing quality information services with a cross-disciplinary approach.

While libraries have traditionally provided information services to their patrons, other types of organizations have joined in for various purposes, such as preservation, leisure, education, promotion, entertainment, client support, social responsibility, and disparate businesses. Recent technological advancement has made such information services available anytime, anywhere, multimodal, and multimedia, forming giant open resources for data mining, machine learning, and sentiment analysis. These sources contribute to developing artificial intelligence and related applications to help these organizations provide better services, forming a continuous learning and improvement cycle.

Such recent developments have changed peoples’ usage habits, lifestyles, organizational strategies, government policies, and even the globalized knowledge economy. Knowledge involving technologies, humanities, social sciences, management, economy, education, and many other disciplines are involved. Thus, this journal aims to provide a forum for researchers, educators, practitioners, and policy-makers to advance the practice and understanding of contemporary theories and empirical analysis from the perspective of information provision in achieving service excellence under the current globalized service-oriented economy.

It is published quarterly online by Scilight Press.

Library, Information & Services encourages submissions that present novel methodologies, significant empirical studies, and comprehensive reviews that contribute to the advancement of information services and information organizations. The journal welcomes high-quality original research articles, review papers, communications, and technical notes that address, but are not limited to, the following topics:

  • Contemporary technologies, platforms, interfaces, and applications for services
  • Service-oriented system innovation, management, governance, development, adoption, diffusion, and maintenance
  • Digital transformation, information preservation, and business process reengineering
  • Big data, social media analytics, and artificial intelligence for services
  • Bibliometrics, ontology, knowledge graphics, and linked data for services and knowledge engineering
  • Sustainability and education issues with information science and service science
  • Educational technologies and digital humanities
  • Service-oriented applications in education, social sciences, humanities, and other emerging domains
  • Recommendation systems, information retrieval, and reputation/rating systems
  • Machine learning, neural networks, deep learning, and large language models for service excellence
  • Internet of Things, smart cities, information visualization, virtual/augmented reality, and emerging human-computer interaction services
  • Information Science for the blockchain, the cloud, service computing, and other emerging service paradigms
  • Security, privacy, reliability, equity, education, information integrity, transparency, and ethics in information science and service science